Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post
"I was with ******* for 4 years at $230 a month, this is a huge savings for me, GOD BLESS YOU PEOPLE," - Comment from T.S. via Email
"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei
"Its working FABULOUSLY for me!! Holy cow...there has been so much I've been missing lately, and with this feed and Linnsoft software...I'm in the game now." - Comment from Chris R.
"I "bracket trade" all major news releases and I have not found one lag or glitch with DTN.IQ feed. I am very comfortable with their feed under all typical news conditions (Fed releases, employment numbers, etc)." - Comment from Public Forum
"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don
"IQ feed works very well, does not have all of the normal interruptions I have grown used to on *******" - Comment from Mark
"I cannot believe what a difference it makes trading with ProphetX!" - Comment from Bruce in Los Angeles
"I started a trial a few weeks back before the market went wild. DTN.IQ didn’t miss anything and beat my other provider. I decided to stay with you because of the great service through all the volatility." - Comment from Mike
Home  Search  Register  Login  Blogs Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »DTN.IQ Client Software Support »IQFeed trial: unable to log in
Author Topic: IQFeed trial: unable to log in (5 messages, Page 1 of 1)

ferguscan
-Interested User-
Posts: 2
Joined: Sep 30, 2018


Posted: Sep 30, 2018 08:23 PM          Msg. 1 of 5
Hi all,

I did the following:

- Signed up for a trial of IQFeed
- Got the email with my username and password
- Waited an hour or two
- Downloaded the latest IQFeed software from here: http://www.iqfeed.net/index.cfm?displayaction=support§ion=download
- Ran the software, and entered the aforementioned username and password.
- Got the following error:

Sorry, your Product and/or Service for the attempted login are incorrect. If you have recently changed products you may also need to change your type of service. Please contact DTN customer support for assistance. (1)

See attached screenshot.

Should the above steps have been successful? I asked DTN tech support, and they told me that IQFeed only works with third party software. All I want to do is login, and write my own software.

Please help.

Thanks,

Stuart



File Attached: iqfeed-problem.png (downloaded 107 times)

ferguscan
-Interested User-
Posts: 2
Joined: Sep 30, 2018


Posted: Sep 30, 2018 08:39 PM          Msg. 2 of 5
All sorted now. I was using the IQFEED_DEMO product ID, which DTN apparently disabled some time ago.

Thanks everyone!

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Oct 1, 2018 03:39 AM          Msg. 3 of 5
Glad you got things worked out, let us know if anything else comes up we can help with.

Tim

VizTra
-Interested User-
Posts: 1
Joined: Nov 18, 2018


Posted: Nov 18, 2018 11:33 AM          Msg. 4 of 5
Hello,

I have exactly the same problem, but I don't really know what ferguscan meant with IQFEED_DEMO product ID. I just have the username/password I got in the email and can't login with that.

Kind regards

DTN Todd
-Interested User-
Posts: 37
Joined: Mar 24, 2010


Posted: Nov 18, 2018 05:43 PM          Msg. 5 of 5
Hello

If you could contact IQfeed support at support@iqfeed.net we are currently available for chat www.iqfeed.net we can review your account and get you logged in.

Thanks
Todd IQfeed Support
 

 

Time: Wed December 12, 2018 10:26 PM CFBB v1.2.0 15 ms.
© AderSoftware 2002-2003