Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I just wanted to say how happy I am with your service. I was able to download the API docs last week and I was able to replicate Interactive Brokers historical bar queries and realtime bar queries over the weekend. That was about one of the fastest integrations that I've ever done and it works perfectly!!!!" - Comment from Jason via Email
"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"Thank God for your Data Feed as the only Zippers I see are on my pants (LOL), and no more 200 pip spikes to mess up charts." - Comment from Spiro via Email
"Thanks for all of your help. Great customer service deserves to be recognized which one the reasons I've been a customer of DTN for over 10 years!" - Comment from Stuart
"Just a thank you for the very helpful and prompt assistance and services. You provided me with noticeably superior service in my setup compared to a couple of other options I had looked at." - Comment from John
"I've been using Neoticker RT with IQFeed for two months, and I'm very happy with both of the products (I've had IQFeed for two years with very few complaints). The service from both companies is exceptional." - Comment from Public Forum
"Interactive Brokers tick data was inconsistent, so I have switched to using DTN exclusively. It is great to no longer have to worry about my datafeed all day long." - Comment from Philippe
"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »IQFeed Datafeed Wish List »365 days TICK HISTORY needed
Author Topic: 365 days TICK HISTORY needed (5 messages, Page 1 of 1)

logan23
-Interested User-
Posts: 1
Joined: Jan 13, 2019


Posted: Jan 13, 2019 10:09 AM          Msg. 1 of 5
Hi,

You are currently offering "180 calendar days of tick history"

I believe that it's not enough. Why? Because custom bars are built from tick history and getting 6 months of these bars isn't enough for serious Forex backtests.

I understand that it will increase data traffic, but keep in mind that internet speed and computers CPU power are getting faster each day (+ SSDs, no more hard disks), hence I believe it's time to update your offer and consider my request to definitely beat DTN competition.

You may believe that it will incur additional ISP costs but this is wrong.
ISPs competition offers have never been so high and I'm pretty sure that your company's boss is able to negotiate this additional traffic bandwidth for free with same of higher speed...

Thanks
Edited by logan23 on Jan 13, 2019 at 10:12 AM
Edited by logan23 on Jan 13, 2019 at 10:58 AM

DTN_Stephen
-DTN Guru-
Posts: 358
Joined: Aug 22, 2014


Posted: Jan 14, 2019 07:01 AM          Msg. 2 of 5
We appreciate your feedback regarding Tick Data availability. I have submitted a Customer Request to our Product Management team.

Please keep in mind when we make changes to our datafeed we will update our Twitter page.


http://twitter.com/dtn_iqfeed?lang=en

Stephen Shockey | DTN | Trading Customer Service Technical Support
Phone: 800.779.7299 | International 402.255.3918
stephen.shockey@dtn.com
www.dtn.com

Maxine125
-Interested User-
Posts: 2
Joined: Feb 18, 2021


Posted: Feb 18, 2021 08:37 AM          Msg. 3 of 5
How was the problem resolved?

DTN_Stephen
-DTN Guru-
Posts: 358
Joined: Aug 22, 2014


Posted: Feb 18, 2021 09:27 AM          Msg. 4 of 5
This was escalated to our Product Management team in 2019.

At that time we decided not to go forward with adding additional historical tick data above and beyond the current offering of 180 calendar days.

If you would like to enter a Customer Request for Enhancement to add additional tick history please email us at support@iqfeed.net with your IQ Login ID.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

Maxine125
-Interested User-
Posts: 2
Joined: Feb 18, 2021


Posted: Feb 19, 2021 02:42 AM          Msg. 5 of 5
Oh, ok
Thank u!
 

 

Time: Wed April 21, 2021 5:59 AM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003