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"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum

"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim

"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George

"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum

"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email

"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal

"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei

"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don

"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email

"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim

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»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »Forum usage

Author	Topic: Forum usage (3 messages, Page 1 of 1)
TLikins -Interested User- Posts: 32 Joined: Jul 11, 2005 Howdy	Posted: Oct 9, 2005 03:08 PM Msg. 1 of 3 I have been posting questions and request for a while now. I don't know why but some of my post are not showing up on the board. Can someone explain what I'm doing wrong here? After I type my message I preview it and then post it. So why is it that my post are not being processed? I have reviewed the one I have put up and don't see my name on it, I see the subject and that's it. Is there any instructions how to use this? One other question I have is even though I can't see it someone at DTN does and responds to it. How come you can see it but no one else can? I think it would be better if you responded to a post like this with a copy of the original message so others get the full intent of the message. Thanks for your help!
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: Oct 9, 2005 06:57 PM Msg. 2 of 3 I am not sure why some of the posts are coming through without the message. The message is getting emailed in notifications, but doesn't seem to be recorded to the forums. It definately appears to be a bug in the forums software, but I have been unable to figure out the parameters in which it occurs. The reason we see it is because many employees receive emails when messages are posted. Other users too can turn on this option by going into your profile on the forums and choosing the forums for which you wish to receive email notifications. Jay Froscheiser DTN - Trading Markets
David -DTN Evangelist- Posts: 113 Joined: May 7, 2004 I'd rather be...	Posted: Oct 10, 2005 01:12 PM Msg. 3 of 3 This happens to me too. I know the cause - don't know the cure... After logging in and when you open the 'Edit box' to post a reply or do a new message if you take too long in composing the message the response does not get posted - just a blank message - the title remains. I have learned to do the message and if a long time in composing I copy it to the clip board and then post. If it doen't appera correctly, I re-log in and then paste the message into a new response box and then post again. It is a pain but it works. It appears there is a time-out tht occurs if you are in an edit box too long. I have not encountered this in the general forum, but there I usually am 'clicking around'. David *IQXP Software* http://www.iqxp.com LiveWire Update Service PO Box 1417 Fairfield, IA 52556 641-472-8393 http://www.livewire-cablesoft.com/