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"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam
"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
"My broker in Davenport suggested I give you a try as he uses your service and says its the best." - Comment from Bill via RT Chat
"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George
"DTN has never given me problems. It is incredibly stable. In fact I've occasionally lost the data feed from Interactive Brokers, but still been able to trade because I'm getting good data from DTN." - Comment from Leighton
"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon
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Viewing User Profile for: DTN_Jay_Froscheiser
About Contact
Joined: May 3, 2004 02:20 PM
Last Post: Jun 13, 2017 12:53 PM
Last Visit: Jun 13, 2017 12:53 PM
Website: http://www.iqfeed.net
Location: Omaha, NE
Occupation: Vice President, Active Trader Products
Interests: Providing the best value in market data products!
Avatar:
DTN IQFeed/DTN.IQ/DTN NxCore
AIM: froDTN
ICQ: 337576038
MSN IM:
Yahoo IM: iqfeed
Post Statistics
DTN_Jay_Froscheiser has contributed to 1731 posts out of 17947 total posts (9.65%) in 4,804 days (0.36 posts per day).

20 Most recent posts:
DTNIQ Client Software Wish List » iqconnect.exe & iqconnect_console.exe Jun 13, 2017 12:53 PM (Total replies: 10)

A cross platform version of IQFeed continues to be on the roadmap. IQFeed will continue to be a GUI based product however as the exchanges continue to tighten their fee structure around non-display applications. While there are users who would like to build non-display applications off our service, you would be required to pay thousands of dollars per month to the exchanges for the privilege. Unless the exchanges change their tune and create more trader friendly fee structures, our plan is to continue providing our display applications in order to provide service to a broader audience.

Jay Froscheiser
Vice President, Active Trader Products


IQFeed Developer Support » Can not connect Jun 11, 2017 08:25 PM (Total replies: 2)

We took the offending server out so you should no longer have any issues. We apologize for the inconvenience.

Jay Froscheiser
Vice President, Active Trader Products


Data and Content Support » Midnight Trader Newsfeed Jun 11, 2017 06:46 PM (Total replies: 1)

Yes we do. It is now called "Live briefs Pro Global Markets". Because we now have more global markets such as London Stocks, we upgraded our users to the global feed from MT Newswires.

Jay Froscheiser
Vice President, Active Trader Products


IQFeed Developer Support » Can not connect Jun 11, 2017 06:43 PM (Total replies: 2)

Our engineers are looking into this. It appears a login server is having issues.

Jay Froscheiser
Vice President, Active Trader Products



Unfortunately you can't. Your data subscription has a symbol limit and we don't allow users to systematically/programatically scan the market by watching and unwatching symbols. If you need a full market feed, please take a look at our NxCore service at www.nanex.net.

Jay Froscheiser
Vice President, Active Trader Products


IQFeed Developer Support » forex: last always == bid? Apr 16, 2017 09:02 AM (Total replies: 5)

The field "Last", or "Last Trade Price" is always equal to the bid with forex data since forex is a quote only (bid/ask) feed (doesn't report actual trades). IQFeed uses the Last field for historical data. Thus, the historical data is derived from the Bid field.

Jay Froscheiser
Vice President, Active Trader Products


DTN.IQ Client Software Support » Error: Unauthorized user ID Apr 3, 2017 04:00 PM (Total replies: 1)

Hey Tony,

You will need the CME S&P Global Indexes (SPG1200.X) and the Dow Jones Indexes (GDOW.X) as those indexes are fee liable regardless of delay. Thus, by adding the service the data will be in real-time.

Jay Froscheiser
Vice President, Active Trader Products


IQFeed Developer Support » the fly on the wall news Mar 28, 2017 09:44 AM (Total replies: 1)

Yes, the news within IQFeed is available as part of the API.

Jay Froscheiser
Vice President, Active Trader Products



We provide a professional level of service to our customers as you see by the fast response to your inquiry. It appears you have already tried to hack your way toward using IQFeed in your application, which may be good enough for some of our users. There is no additional cost to doing this other than time and frustration. The level of support we provide to developers is unmatched and is provided for those who can't afford for their software to stop working because they took shortcuts or weren't aware of changes made to the API that could break their code. The API service includes full documentation, sample code, direct support from our development team, notification of changes, and access to pre-production systems or beta versions to allow you time to test your software before we release to the general public. At $360 per year, this should be one of the smallest investments you can make into your trading system.

There is cheap and free data out there. Many have come and gone over the years because they either provided poor service or had a bad financial model. Providing quality service is neither cheap nor easy.

We would love the opportunity to serve your needs and help ensure you have a trading system that will be operational for years to come.

Jay Froscheiser
Vice President, Active Trader Products


General Product Announcements » IQFeed/DTN.IQ Price Changes for 2017 Dec 15, 2016 09:01 AM (Total replies: 0)

For nearly 20 years, we've provided successful traders with the most comprehensive service and highest overall value possible. In that spirit, we made the following enhancements during 2016:

  • New fundamental data fields, total volume and open interest data, and macOS support for IQFeed

  • Microsecond precision timestamps for the highest resolution of any comparable data feed

  • Benzinga Pro, a $30/month premium news feed, became part of our base service

  • London Stock Exchange and FTSE Index feeds, plus breadth indicators for UK markets

  • Improved client and server software/hardware to meet ever-growing data needs


Upcoming price increases
To support ongoing improvements, on January 1, 2017, we will increase our base IQFeed and DTN.IQ service fees by $3/month* and our IQFeed API service by $36/year.

Exchange pricing updates
A few exchanges have also announced fee changes for 2017. Please visit www.iqfeed.net and click on fees to learn more.

A quick word of thanks
We appreciate your business and thank you for your continued feedback. Wishing you a healthy and profitable 2017.

New discounted prepaid plans
Save up to 30% (excludes exchanges fees) by switching to a prepaid, non-refundable subscription.
Quarterly = 10% Discount
Annual = 20% Discount
2-Year = 30% Discount

Contact billing at http://www.iqfeed.net/index.cfm?displayaction=support§ion=contact to switch to one of these discounted prepaid subscriptions.

Jay Froscheiser
Vice President, Active Trader Products



The following exchanges have announced changes to their end-user exchange fees effective January 1, 2017.

London Stock Exchange Pro Users: $72/mo (increase of $2)
ICE Canada Users: $41/mo (increase of $15)
NYSE GIF Pro Users: $17/mo (increase of $3 - Billed direct by the Exchange)
Euronext All Indices Pro Users: $27/mo (increase of $2)
Safex/JSE Pro Users: $24/mo (increase of $1)

Jay Froscheiser
Vice President, Active Trader Products


IQFeed Developer Support » API Fee? Nov 22, 2016 06:06 AM (Total replies: 3)

The API is separate from any data service. You can sign up for the API at www.iqfeed.net/Dev by selecting "register". You can sign up for a data service by selecting "get free trial now" at www.iqfeed.net.

Jay Froscheiser
Vice President, Active Trader Products


DTNIQ Client Software Wish List » iqconnect.exe & iqconnect_console.exe Nov 11, 2016 06:50 AM (Total replies: 10)

Thanks everyone for posting your suggestions and feedback. While we won't be providing a non-GUI version of DTN IQFeed, we do have plans to make IQFeed run more easily in cross platform environments. It's in the early stages at this time but is on our Roadmap.

Jay Froscheiser
Vice President, Active Trader Products



We received your follow up email as well and a response is coming shortly. For those on this forum with the same question, I will also answer here:

We store tick data for 180 days. This data can be retrieved in nVolume, nTick or nSecond intervals where “n” is whatever interval you choose. We store many years of 1 minute data. This data can be retrieved in nMinute intervals. Thus, you can request 60 minute bars and you will get data up to the latest tick with the last bar being a partial bar.

We store daily data with bars generated at the end of each day. When you ask for weekly or monthly bars, we derive that from the daily bars. These intervals will not include the current day's trading session until the end of the day. Our customers are traders, and thus they are nearly always also watching a stream of the instruments they are interested in. The stream includes everything they need to create their own partial/current bar for the day/session including OHLCV.

You don't need to hand crank over a load of data. You just need to watch the stream on the symbol. When you watch a symbol we send the current session OHLCV immediately and update it with every tick throughout the session so your chart/analysis can stay current.

Jay Froscheiser
Vice President, Active Trader Products


Data and Content Support » Aggregation Oct 21, 2016 08:47 AM (Total replies: 1)

Bob, we don't have any plans to provide a bundled/summary feed. Our customers overwhelmingly prefer the fact that we unbundle the information provided in the MDP 3 protocol.

We are however working to bring additional information to our customers that will give them more insight into the makeup of trades. This includes Tag 346 as well as a few others. I don't have timing for when this will be made available, but it is on our roadmap and will be implemented along with other enhancements we are working on for IQFeed.

Right now, a user can determine trades that we unbundled from the exchange by looking at the TickID field as all trades that we unbundled will have the same TickID.

Jay Froscheiser
Vice President, Active Trader Products


IQFeed Developer Support » API Fee? Sep 23, 2016 08:18 AM (Total replies: 3)

the annual API subscription is $324. If you have any questions about the service or price, don't hesitate to contact our sales group at 800-475-4755 or just visit www.iqfeed.net and click on the real time chat links. We would love to earn your business! Note that we also are now offering discounts up to 30% on the data subscription when you subscribe through our Online Portal and choose longer-term prepaid options (quarterly, annual and 2-year terms are available).

Jay Froscheiser
Vice President, Active Trader Products


Data and Content Support » FIX/FAST Protocol Sep 12, 2016 01:32 PM (Total replies: 1)

Years ago, we migrated our ticker systems from the CME exchange's ITC protocol to the Fix/Fast protocol. We have since migrated again as the exchange moved to MDP 3 protocol. Thus, there is no longer a Fix/Fast protocol from the CME. These protocols are what we receive from the exchanges and we haven't had plans, nor do we have plans to release a Fix/Fast protocol to users (due to many reasons including licensing requirements). We strive to keep our protocol consistent to users to not only provide value-add information, but also to isolate our users from having to constantly make changes as the exchanges make them.

Jay Froscheiser
Vice President, Active Trader Products


IQFeed Developer Support » cannot access developer portal Sep 9, 2016 06:42 PM (Total replies: 2)

Zane,

Are you seeing any errors, message or just a completely blank page? We aren't seeing any issues on the forums so if you could provide some additional information it would be helpful in assisting you. One option would be to ensure your browser isn't running in any sort of privacy mode and that cookies are enabled.

Jay Froscheiser
Vice President, Active Trader Products



By popular demand, end-of-day Zhengzhou Commodity Exchange data is now available with historical data going back 10+ years. Visit our Account Management Portal or DTN Sales to add this data (there are no exchange fees for this EOD data) to your account. For symbology information, see: http://www.iqfeed.net/symbolguide/index.cfm?symbolguide=guide&displayaction=support§ion=guide&web=iqfeed&guide=commod&type=zce

Jay Froscheiser
Vice President, Active Trader Products



By popular demand, end-of-day Dalian Commodity Exchange data is now available with historical data going back 10+ years. Visit our Account Management Portal or DTN Sales to add this data (there are no exchange fees for this EOD data) to your account. For symbology information, see: http://www.iqfeed.net/symbolguide/index.cfm?symbolguide=guide&displayaction=support§ion=guide&web=iqfeed&guide=commod&type=dce

Jay Froscheiser
Vice President, Active Trader Products



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