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»Forums Index »Archive (2017 and earlier) »Data and Content Support »CYBR intraday data
Author Topic: CYBR intraday data (4 messages, Page 1 of 1)

josh
-Interested User-
Posts: 89
Joined: Sep 14, 2011
Posted: Nov 13, 2014 06:03 PM          Msg. 1 of 4
On 10/27, there is a trade in CYBR at 10:22:28 ET that has a bad print of 317000.00 when the prevailing price was ~31.67 ... just FYI.

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007
Posted: Nov 13, 2014 06:29 PM          Msg. 2 of 4
Hello Josh, I am seeing the same thing here and have reported the issue to our Market Data Services Dept. for correction.
Curtis Thompson
support@iqfeed.net
support@dtniq.com
support@prophetx.com
Trading Markets Customer Service
1-800-397-7000

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014
Posted: Nov 14, 2014 10:34 AM          Msg. 3 of 4
CYBER 10/27 at 10:22:28.032 decimal placement has been corrected.


Stephen Shockey | Telvent DTN LLC | Trading Markets | United States |Customer Service Technical Support
Phone: +1800.779.7299

Edited by DTN_Stephen on Nov 14, 2014 at 10:36 AM
Edited by DTN_Stephen on Nov 14, 2014 at 10:37 AM

Ken
-Interested User-
Posts: 3
Joined: Jan 11, 2015
Posted: Jan 11, 2015 11:18 AM          Msg. 4 of 4
This is a similar problem I reported on a few symbols sometime ago. It was also misplacement of decimal point on a few symbols. Unfortunately the support staff showed me T&S and said there was no problem on IDfeed. The problem has been fixed now, but the support staff wasn't really doing their job.


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