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"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim

"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.

"You have an excellent product !!!!!!" - Comment from Arely

"This beats the pants off CQG, I am definitely switching to the ProphetX 3.0!" - Comment from Stephen

"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken

"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon

"Previously I was using *******. IQFeed is WAY more economical, and for my charting needs is just as good, if not better." - Comment from Public Forum Post

"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post

"I cannot believe what a difference it makes trading with ProphetX!" - Comment from Bruce in Los Angeles

"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam

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»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »IQFeed trial: unable to log in

Author	Topic: IQFeed trial: unable to log in (5 messages, Page 1 of 1)
ferguscan -Interested User- Posts: 2 Joined: Sep 30, 2018	Posted: Sep 30, 2018 08:23 PM Msg. 1 of 5 Hi all, I did the following: - Signed up for a trial of IQFeed - Got the email with my username and password - Waited an hour or two - Downloaded the latest IQFeed software from here: http://www.iqfeed.net/index.cfm?displayaction=support§ion=download - Ran the software, and entered the aforementioned username and password. - Got the following error: Sorry, your Product and/or Service for the attempted login are incorrect. If you have recently changed products you may also need to change your type of service. Please contact DTN customer support for assistance. (1) See attached screenshot. Should the above steps have been successful? I asked DTN tech support, and they told me that IQFeed only works with third party software. All I want to do is login, and write my own software. Please help. Thanks, Stuart File Attached: iqfeed-problem.png (downloaded 1456 times)
ferguscan -Interested User- Posts: 2 Joined: Sep 30, 2018	Posted: Sep 30, 2018 08:39 PM Msg. 2 of 5 All sorted now. I was using the IQFEED_DEMO product ID, which DTN apparently disabled some time ago. Thanks everyone!
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Oct 1, 2018 03:39 AM Msg. 3 of 5 Glad you got things worked out, let us know if anything else comes up we can help with. Tim
VizTra -Interested User- Posts: 1 Joined: Nov 18, 2018	Posted: Nov 18, 2018 11:33 AM Msg. 4 of 5 Hello, I have exactly the same problem, but I don't really know what ferguscan meant with IQFEED_DEMO product ID. I just have the username/password I got in the email and can't login with that. Kind regards
DTN Todd -Interested User- Posts: 74 Joined: Mar 24, 2010	Posted: Nov 18, 2018 05:43 PM Msg. 5 of 5 Hello If you could contact IQfeed support at support@iqfeed.net we are currently available for chat www.iqfeed.net we can review your account and get you logged in. Thanks Todd IQfeed Support