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»Forums Index »Product Support »DTN.IQ Client Software Support »IQ Feed client on Mac does not work
Author Topic: IQ Feed client on Mac does not work (10 messages, Page 1 of 1)

Gremlin123
-Interested User-
Posts: 6
Joined: Aug 18, 2010


Posted: May 14, 2017 04:14 PM          Msg. 1 of 10
I installed the IQFeed client on my Mac development box.

The login dialog pops up, but the "Connect" button is grayed out. The dialog message reads "Awaiting product ID and version" Entering login information and password does not help.

Running macOS Sierra Version 10.12
2.3Ghz Intel i7, 16G

I am able to connect on a windows box, no problem

How can I get IQFeed to work on a Mac?

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: May 14, 2017 08:10 PM          Msg. 2 of 10
Hello Gremlin123, to log into IQFeed on a Mac OSX. You will need to do so through your Charting Software. IQFeed does not have a interface so it will not connect by itself hence the grey "Connect" button.

Curtis Thompson
support@iqfeed.net
support@dtniq.com
support@prophetx.com
Trading Markets Customer Service
1-800-397-7000

Gremlin123
-Interested User-
Posts: 6
Joined: Aug 18, 2010


Posted: May 14, 2017 11:30 PM          Msg. 3 of 10
Got it. I am a API customer. I have a key. Just had to dig it out...

I was able to get in. Thanks for your help

-Doug

NLaSalle
-Interested User-
Posts: 3
Joined: Jun 23, 2019


Posted: Jun 23, 2019 02:15 PM          Msg. 4 of 10
I have the same issue, how do you actually connect to the feed? (I'm an API customer) the terminal command: "open -a IQFeed" doesn't work.


On windows the ShellExecute(); function works from code, but how do I do this on mac/linux from code?
Edited by NLaSalle on Jun 23, 2019 at 07:54 PM

DTN_Stephen
-DTN Evangelist-
Posts: 205
Joined: Aug 22, 2014


Posted: Jun 25, 2019 11:27 AM          Msg. 5 of 10
You would need run the MAC Client in Wine to make a connection on Linux.

Stephen Shockey
Customer Support Representative

DTN
800-779-7299
stephen.shockey@dtn.com

9110 W Dodge Rd
Omaha NE 68114, USA
www.dtn.com

NLaSalle
-Interested User-
Posts: 3
Joined: Jun 23, 2019


Posted: Jun 25, 2019 04:56 PM          Msg. 6 of 10
when I launch the MAC client the connect button is grey and not enabled and the field says "awaiting product ID and version" I can pass my product ID through my C++ app on Windows, but how do I do that with the Wine versions?

stargrazer
-DTN Guru-
Posts: 262
Joined: Jun 13, 2005

Right Here & Now


Posted: Jun 25, 2019 05:21 PM          Msg. 7 of 10
On my machine:

 
user@here:~$ wine .wine/drive_c/Program\ Files/DTN/IQFeed/iqconnect.exe -product x1 -version x2 -login x3 -password x4 -autoconnect


Substitute your own info for x1, x2, x3, x4

NLaSalle
-Interested User-
Posts: 3
Joined: Jun 23, 2019


Posted: Jun 25, 2019 05:59 PM          Msg. 8 of 10
awesome thanks

Lisa Richter
-Interested User-
Posts: 1
Joined: Aug 13, 2019


Posted: Aug 13, 2019 03:52 AM          Msg. 9 of 10
Hello

DTN_Stephen
-DTN Evangelist-
Posts: 205
Joined: Aug 22, 2014


Posted: Aug 13, 2019 06:35 AM          Msg. 10 of 10
Lisa,

If you need additional assistance with the MAC client please feel free to contact us at support@iqfeed.net or you can start a chat from www.iqfeed.net. You will find the chat link on the left hand side for technical support.

Lastly you can call us directly at 800-779-7299.

We look forward to hearing from you.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com
 

 

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