Joined: Nov 14, 2012
Posted: Jun 29, 2017 11:25 PM
Msg. 1 of 2
We are having problem downloading historical data for the following IQFeedSymbol : "VIX.XO", "OVX.XO", "TYVIX.XO", "GVZ.XO", and "EVZ.XO". We noticed that this stopped working from 22-Apr-2017 since our program is scheduled to download once a day. We are using IQFeed ver 126.96.36.199.
The following is the message being sent and received:
E,Unauthorized user ID.,
It works fine for the tick data but not the daily data.
Joined: Apr 25, 2006
Posted: Jun 30, 2017 05:19 AM
Msg. 2 of 2
There was a bug in our system that was allowing these to be pulled without the appropriate permissions. But, it should be the same for tick and daily, we will look into that. But going forward, just contact our sales/service team and they can help add the CBOE indicies to your account or you can add them via the website (link below) and then things should work as expected.