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»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »Missing historical data 6/16-7/1
Author Topic: Missing historical data 6/16-7/1 (10 messages, Page 1 of 1)

jetbird
-Interested User-
Posts: 7
Joined: Dec 28, 2010


Posted: Jul 12, 2014 10:10 PM          Msg. 1 of 10
AAPL for example; When will this be restored? Was there a notification email on this?

thanks

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Jul 14, 2014 03:18 AM          Msg. 2 of 10
Hello Jet,

We are aware and hope to make all previous data available as soon as possible. It is our highest priority and we continue to make strides towards re-applying the historical data. Hopefully I will have enough information to provide an ETA in the next couple days for you, and the rest of the IQFeed community.

Tim

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Jul 14, 2014 09:37 AM          Msg. 3 of 10
The recent issues affecting intraday history for several equities over the last couple months have been resolved at this time. We apologize for the interruption in the data, but please let us know if you see anything else going forward.


Tim

Craig
-DTN Guru-
Posts: 326
Joined: Apr 16, 2010


Posted: Jul 14, 2014 02:57 PM          Msg. 4 of 10
Is it possible to list the equities involved so users can take appropriate action?

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Jul 14, 2014 03:11 PM          Msg. 5 of 10
I do not have a complete list myself, but if you refresh your symbol list's minute history since March 20th you will be back to normal.

Tim

Craig
-DTN Guru-
Posts: 326
Joined: Apr 16, 2010


Posted: Jul 14, 2014 05:41 PM          Msg. 6 of 10
Would it be to much trouble to get the list?
Can I infer from your post that this only affects 1 minute data?

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Jul 15, 2014 09:31 AM          Msg. 7 of 10
Hello Craig,

Tick was affected as well actually. I'll try and get an email together with more detail for you shortly.

Tim

Craig
-DTN Guru-
Posts: 326
Joined: Apr 16, 2010


Posted: Jul 15, 2014 02:19 PM          Msg. 8 of 10
Thanks Tim, got the email.

jonnyb
-DTN Evangelist-
Posts: 122
Joined: Aug 15, 2012


Posted: Jul 15, 2014 06:05 PM          Msg. 9 of 10
Tim, in the future, can you guys please make developers/users aware of such problems with blast emails?

Unbeknownst to me, it looks like I've had automated systems running on bad data for weeks. Granted, I need to add some error checks to catch this behavior going forward, but if there's a known problem IQFeed should feel obligated to report it widely. Handling these things "quietly" is dead wrong.

Craig
-DTN Guru-
Posts: 326
Joined: Apr 16, 2010


Posted: Jul 16, 2014 01:48 PM          Msg. 10 of 10
I concur with all of this, I was in exactly the same position as jonnyb.
 

 

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